There are three ways to track you order:
1) The email we send you advising that your order is on its way to you will include a tracking link. By clicking on this link you will get the most up to date status of your order from the courier service.
2) Where available you may also receive status updates via email or SMS on your delivery from carriers. You can also find hyperlinked tracking details in your account once the order status updates to "Shipped".
You can also find your tracking details at this link, entering your email address and order number, starting with QW.
3) You can also log into your account and track your order online on the Your Account page. Click on the link in Order History and then click on the consignment ID URL for up-to-date order status. If you still have questions about delivery or should the parcel be delayed by more than five (5) business days please do not hesitate to Contact Us.